Case · B2C E-commerce / DIY & Home Improvement

Belgian B2C e-commerce retailer specialising in DIY/home improvement and garden products.

A Belgian e-commerce operator with €1M in prior-year revenue from garden houses commissioned a 13-week paid-media sprint starting from zero experiment history. Stretch ran 9 experiments across Meta, Pinterest, and Bing, fixing attribution, testing 5 messaging angles, building a quiz lead engine, and killing one channel. The result was €906K in platform-attributed revenue on €9,115 in ad spend — approximately 100x platform ROAS.

Belgian B2C e-commerce retailer specialising in DIY/home improvement and garden products case study
The results

What the engine delivered

~ 100x
Platform ROAS across the sprint
906K
Platform-attributed revenue
9,115
Total ad spend
13 weeks
Sprint duration
9 experiments
Experiments run across 3 channels
189x ROAS
Pinterest — highest ROAS channel
0.75
Cost per purchase on Pinterest
2,182 leads
Quiz leads captured at €1.18 CPL
42,546
Proven quiz revenue (1-to-1 email match)
+ 1,702 %
More revenue visible in GA4 after UTM fix

The challenge

The client had a high-consideration B2C product category (garden houses) with €1M in prior-year revenue but zero paid-experiment history, no creative or messaging winners on record, and broken UTM tracking that made GA4 nearly blind to ad-attributed revenue. Three channels needed to be evaluated simultaneously with no prior data on which would perform. Last-click attribution was systematically undercounting ad impact across a multi-session customer journey.

Our approach

  • Stretch designed a structured 9-experiment sprint over 13 weeks, starting with a UTM tracking fix to make GA4 usable, then running A/B tests across 5 messaging angles, creative formats (static, video, carousel), retargeting audiences, lookalike segments, and a new Pinterest channel. A quiz lead engine was built to capture emails and enable 1-to-1 revenue attribution outside the pixel by manually matching submissions against the weekly sales export. Experiments were reviewed every three weeks with a clear mandate to kill underperformers.

The result

Meta scaled to €803K in platform revenue at 101x ROAS; Pinterest delivered the highest ROAS of the sprint at 189x on just 6% of budget (€0.75 per purchase); Bing was killed at week 9 after returning only 0.72x ROAS. The quiz generated 2,182 leads at €1.18 CPL and €42,546 in verified revenue across 22 confirmed sales. Static creative won on ROAS (263x vs 111x for video), while the 'installation service' messaging angle delivered the lowest CPC at €0.26.

One product category, zero experiment history, and a baseline of €1M in prior-year revenue. The brief was simple: find out what works. The condition was uncomfortable: we had to start with nothing.

- Stretch Growth Audit, March 2026
Belgian B2C e-commerce retailer specialising in DIY/home improvement and garden products case study cover

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